Policies
TOP Policies
DAM GROUP ("DAM FOREX") is a registered company in the Comoros
Islands and a brokerage firm licensed in the Comoros Islands. The
service name for this website is DAM FOREX.
DAM FOREX has created this Privacy Policy ("Policy") to govern DAM
FOREX’s use of your personal information, including, but not
limited to, users of our website, http://damforex.com,and our
products, services and applications, both online and offline. To
provide an overview and explanation of how we handle the personal
information of individuals, including, but not limited to, users
of our website and our products, services, and applications, both
online and offline.
This policy is intended for individuals who are current and/or
potential customers of DAM FOREX, or authorized
agents/representatives or beneficial owners of legal entities, or
current and potential customers.
DAM FOREX collects various types of information, including
information that identifies you as an individual. (This is
referred to as "personal data" or "data").
DAM FOREX is committed to protecting your Personal Data and
respects your privacy.
By continuing to use this website and/or other services and
products offered by DAM FOREX, you confirm that you are of legal
age, expressly agree to this Privacy Policy and consent to DAM
FOREX processing your data by manual or automated means You agree
that DAM FOREX may process your data by manual or automated means.
This includes collecting, recording, organizing, structuring,
storing, adapting or modifying,retrieving, consulting, using,
disclosing by transmission, publishing, disseminating or otherwise
making available, aligning or combining, limiting, erasing and/or
destroying personal data.
Customer Obligation to Notify Us of Changes and Modifications to
the Privacy Notice It is important that the personal information
we hold about you is accurate, complete and truthful at all times.
Please notify us if your personal information changes during the
course of your relationship with any DAM FOREX affiliate.
In addition, you provide your implied consent to data
processing/transmission/recording between such affiliated
entities, regardless of their location, registration or
operations.
Data We Collect About Our Customers Personal data, or personal
information, means any information about an identified or
identifiable living individual.
However, it does not include data that has been de-identified
(anonymous data).
Information may be obtained in a variety of ways, including, but
not limited to, information you provide to us and/or information
we collect. We may collect, use, store, process and transfer
various types of personal data about you that we may have or
obtain, including identity, contact, financial, transactional,
technical,profile, usage history, marketing and communications
data.
We also collect, use and share aggregate data, such as statistical
and demographic data, for any purpose.
We collect information regarding criminal convictions and offenses
and politically exposed persons "PEPs".
DAM FOREX may maintain customer/potential customer details through
international databases.
DAM FOREX may also collect and process personal data lawfully
obtained not only from customers but also from within DAM FOREX or
from other third parties (credit reference agencies, public
authorities, companies/persons who have referred customers).
We may also collect and process personal data lawfully obtained
and authorized for processing from publicly available sources such
as the Registrar of Companies, the Land Registry, the Commercial
Register, the press, the media and the Internet.
Purpose of Data Collection/Personal Information Collection For
example, when you use the website, your data details are
automatically registered by our servers, including your IP
address, browser, content viewed, how you accessed the page, and
personal identification information.
In addition, we collect and store information such as your name,
address, e-mail address, telephone number, date of birth, gender,
and other data that you send us by filling in online forms,
submitting information from portals, and/or through other
newsletters, product demos,etc.
product demos, etc. The main purposes of data collection areTo
Comply with national and international laws and
regulatory/supervisory provisions To identify and qualify
customers for products and services offered and provided by DAM
FOREX;
Improve the quality of services to individuals/companies; and
Research and statistical analysis; and To facilitate technical
administration;
To understand your online website behavior and trends; and Improve
the quality of our services and develop new services; and Protect
against fraud and abuse and to improve security; and to provide
you with transactional and post-transactional services; and to
inform you about products and/or services that we think may be of
interest to you;
Network and Information Security;
All personal data will be stored in accordance with applicable
data protection laws.
Data Disclosure
Please note that DAM FOREX will only disclose website usage data
and/or personal data to third parties if permitted by law, if DAM
FOREX is legally obligated to do so, or if disclosure is necessary
to enforce claims arising from a contractual relationship.
Such disclosure may also be made by DAM FOREX without prior notice
to you if necessary to comply with a judicial or other proceeding,
court order, legal process or governmental,intergovernmental or
other regulatory authority.
We are not responsible for any illegal or unauthorized use of your
personal information,password, username, login, etc. due to misuse
or misplacement of password, negligent or malicious intervention,
or otherwise.
Your personal information will be shared within DAM FOREX, as well
as with business introducers, affiliates, other third party
service providers, financial institutions, banks and other similar
organizations with whom we deal in the course of our business,
auditors, lawyers, accountants and other external parties located
in foreign countries in order to fulfill our obligations arising
from the contract service providers and professional advisors, and
to third parties as necessary to process transactions, provide
services requested by you or for transaction reporting purposes.
(but not limited to).
Monitoring and Recording
DAM FOREX will monitor and record communications with its
customers, whether in writing,by telephone, or by e-mail, as
required by law.
Security
DAM FOREX takes all appropriate security measures to ensure that
personal data/data collected and stored in connection with your
visit to the website and/or the services and products offered by
DAM FOREX are protected from any unauthorized access, misuse, loss
and/or destruction.
We have taken all appropriate security measures to ensure that
personal data/data collected and stored in connection with the
services and products offered by DAM FOREX is protected from any
unauthorized access, misuse, loss and/or destruction.
DAM FOREX uses physical and electronic security measures,
including but not limited to the use of firewalls, personal
passwords, encryption and authentication technologies.
DAM FOREX employees and service providers are required to maintain
professional confidentiality and comply with all data protection
regulations.
Access to personal data is restricted to specific employees,
contractors and third party service providers who need such access
in order to process the contract between DAM FOREX and the
customer, all on a "need to know" basis, in order to be able to
perform all obligations arising from the contract in force.
While we use our best efforts to avoid information/data leaks, you
should be aware that data transmitted over open networks such as
the Internet cannot be completely protected from access by third
parties.
While we take every precaution to protect your personal
information, you transmit any data over the Internet at your own
risk. Please note that your activities while using this website
may be recorded and analyzed for a variety of purposes, including
security, marketing and system monitoring.
DAM FOREX adheres to strict security standards and uses the latest
security technology.
COOKIES
The DAM FOREX website uses cookies for statistical purposes and to
improve the quality of service to our users.
Cookies are small files that are stored on your device through
your web browser when you visit the DAM FOREX website.
They store information such as your specific preferences when
using the website. Please note that you can set your browser to
refuse certain cookies.
There are different types of cookies, including ID cookies, which
do not expire when you close your browser, and persistent cookies,
which remain on your hard drive for a period of time.
If you do not want to receive cookies, you can change your browser
settings to reject all cookies or to have your device notify you
each time a cookie is sent, You may then be able to choose whether
or not to accept cookies.
We strongly recommend that you enable cookies on our website to
ensure that you have the best possible experience.
Disabling cookies may result in slower performance of the website
and trading platform,and may also affect the quality of service we
provide to you in connection with your account with us.
Third Party Links
This website may contain links to "third party websites" that are
not operated or controlled by us. Such third party sites are not
bound by this Privacy Policy and we are not responsible for their
content.
We make no warranties or representations regarding the content of
such third party websites. Your use of any link to a Third Party
Website is at your own risk and discretion.
Retention of Records DAM FOREX will retain personal data/data
storage.
DAM FOREX is not obligated to delete data created in accordance
with automated archiving and backup procedures in its IT systems
if deletion is not possible or cannot be done without a
commercially unreasonable effort.
For prospective clients, personal data (or authorized
agents/representatives/beneficiaries of corporate prospective
clients), DAM FOREX will retain personal data as long as it is
legally entitled to do so, unless a formal request for deletion
from the records is made.
Data Deletion Policy for User Trading account
We will completely delete your trading account upon a user's request.
If you would like to delete your account, please send an email to: support@damforex.com
We will delete your account data and information once we confirm your identity.
However if we need to retain certain data for legitimate reasons such as security, fraud prevention or regulatory compliance, we would clearly inform the user about our data retention practices.
If you use the cTrader app on Google Play, you can request to delete your account (Manage Profile) by doing the following:
1. After logging into your cTrader account, please tap the three lines on the top left of the screen.
2. The menu list will open, please tap on "Manage Profile".
3. Please tap "Delete Account" at the bottom of "Manage Profile".
4. When the "Delete Account" pop-up window appears, please tap "Send".
5. Your account deletion request will be sent to DAM FOREX.
6. Your account will be completely deleted from our active databases.